We are moving to a Total Triage System for all appointments from 7th July 2025
From 7th July 2025, Wootton & Shortstown Surgery will be changing the way we offer all appointments. In line with national guidance, we will be moving to an online system where our Clinicians will triage appointment requests, ensuring that you are seen by the most appropriate clinician in a timely manner. This help make better use of the appointments we have available.
Routine GP appointments
We will be asking patients to complete an online Patient Triage form for all routine GP appointments, which will be found on our website at http://www.woottonvale.co.uk
We will then contact you with either advice or an appointment where appropriate.
You can get help from a Clinician by submitting an online form yourself or asking a family member to do so on your behalf. You can use this form to contact us about anything you would normally call us about.
If you are unable to complete the online form, our reception team will be able to complete on your behalf, before it is looked at by our triage clinician.
A big thank you 🙏 to everyone who joined us at our NHS App Open Day in December 2024!
The day was a huge success and the team, along with our panel of NHS App experts, enjoyed meeting everyone who came along. We were able to help many of you came along, on the day, who had been experiencing difficulties using the NHS App. Your feedback and experiences have proven very valuable, and we have learned how we can assist other patients, facing similar issues.
We hope that this will encourage more patients to start to use this very helpful resource!
Given how successful the event has been, we will be looking to host another similar “Open Day” in the near future.
Local and NHS services
The surgery works in partnership with local and NHS service providers and groups.
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